Buondì.
(As we’re busy with the 2025 Spring Sale right now, here’s an article from our archive. For details of the promotion, scroll down.)
A while back, faithful ebook reviewer Felice (I know that’s not his real name, but isn’t it a cool choice of pen name?) asked for ‘tips on managing conversation lessons’.
Given that it’s ‘20% off’ week at our online lessons store (see below for details), I thought this would be a good time to answer him.
OK, so I remember teaching my first conversation lesson, which would have been in Ankara, capital of Türkiye, back in about 1991.
I was a newly-minted English language teacher, and had been working my butt off for months trying to learn the basics of my trade, blissfully unaware that it takes many years, ideally decades.
Getting the basics of English grammar into the heads of enthusiastic young Turks should have been easy enough, but wasn’t, due to what I know now to be the significant differences between the students’ own language and the one they’re trying to acquire.
Decades later I had the same problem trying to teach Italians. And club members will recognise the issue in their own learning, I’m sure, given how different Italian is from English (think gender of nouns, tenses, prepositions, etc.)
So when my Ankara boss suggested that, instead of a Saturday morning grammar lesson, I take on a conversation class, with a small group of students who were further along and needed to practice speaking, I jumped at the chance. Easy peasy, I thought, no grammar!
To my utmost surprise, attempts at conversation with my small class of maybe just three or four people fell COMPLETELY FLAT. It was the most unsuccessful, almost traumatic, few hours of ‘teaching’ in my fledgling career. And I had no idea why.
Fast forward a few years and I was ‘teaching’ classes of Japanese kids in a residential school in Britain, which turned out to be the weirdest thing! The kids themselves were nice enough, and I learnt to score table tennis matches in Japanese, which was fun.
But the ‘social dynamics’ (if that’s a term) of children interacting with an adult teacher in a language classroom in a foreign country were utterly screwed up by their experience of education back home.
You do not volunteer information in a Japanese classroom (no ‘hands up if you know’), and if you understand what’s good for you, you will make every effort not to stand out, so as not to draw attention or make the other kids look bad.
I was supposed to be getting them to speak English, yet their culture dicatated that – while it was OK to chat, yell and exchange insults over a table tennis match – in the classroom pupils should stay stum at all times, or disaster would follow.
Later that year I figured out a solution. “THIS IS A TEST”, I would yell, stern-faced.
“I AM GOING TO ASK YOU A QUESTION! AND YOU MUST RESPOND! OR FAIL THE COURSE!”
I’d start slow with “WHAT IS YOUR NAME?”, as if I were a cop asking for I.D., “HOW OLD ARE YOU?”, and so on.
Then – once the class had figured out that they had nothing much to worry about – I’d start with the more ‘conversational’ topics, such as “WHERE DO YOU LIVE IN JAPAN?”, “WHAT’S YOUR FAVOURITE FOOD?”, “WHAT DID YOU DO AT THE WEEKEND?”, “DO YOU LIKE LEARNING ENGLISH?” and so on.
As long was it ‘test format’, and not so hard that anyone would be shown up in front of their friends, then miracles would happen. The kids could actually speak!
Several decades later we opened our own language school, first English, now just Italian, and years after that we began, in our turn, to offer conversation ‘lessons’, so went through the whole learning curve once again.
First, the teacher had to be friendly, and actually WANT to interact. But not too much, that was the biggest risk. There’s nothing worse than a ‘conversation’ lesson in which only the teacher speaks.
But – the teacher would protest at my feedback – the students enjoyed it! They loved hearing about my holiday in Peru. And probably he was right, but not as much as the teacher enjoyed telling them, and – the critical point – the students DIDN’T SAY MUCH.
Later I learnt to train teachers to do conversation lessons.
Imagine you’re Oprah Winfrey, I’d tell them. You’re super famous and have all these interesting or also-super-famous guests on your show today.
But you’ll only earn your living if the advertisers are happy. And the advertisers will only be happy if lots of people tune in to watch your show. And people only will if today someone they love or hate is on it.
Your JOB then, Oprah, is to get your fascinating guests to speak from their hearts, to get them to reveal their inner-selves, to confess their secrets, just as if they were sitting in the viewers’ own homes, having a chat over a beer and a bowl of chips. While saying as little as possible yourself.
This evening we have Brad Pitt and Jenifer Aniston! Brad, so how are things going with you two? We’ve read some stuff in the papers… How do you feel about that?
And you, Jenifer? That must have been so upsetting?
And now, tonight’s other special guest. Come over here, Tom Cruise! Welcome to the show! Well you’d certainly know a thing or two about media intrusion, Tom, isn’t that right?
In a classroom setting, the conversation ‘teacher’s’ job is just the same as Oprah’s – to give each guest a chance to speak, to say whatever’s on their agenda, to say at least something, and ideally to respond to what others are saying.
Five or seven years ago, I started learning Swedish (as a challenge, for club members) and eventually had to concede that Duolingo and so on were’t helping me learn to speak, like at all. I needed someone to practice with!
So I had a series of online teachers, some of whom (by far the most useful, fun ones) weren’t teachers at all. As a consequence, I learnt to discern, and to manage.
The simplest and shortest way to explain this is with a metaphor. Imagine you’re dating, that’s to say, meeting up, one-to-one, with a series of people who might be fun to spend time with.
What makes you feel good on a date? It’s probably not the food, right? The company is the thing that matters, enjoying yourself being with the other person, feeling listened to, feeling ‘heard’, feeling as if the other person would sit there all evening with you, and that would be fine.
Plus, the other person has interesting things to contribute, stuff you can go home and relate to your flatmate. He’s a brain surgeon, but not boring! And has very clean hands, too.
What about on a bad date? Oh dear… Your beau only talks about themselves, doesn’t ask questions about you. Honestly? You’d rather be home watching a TV series, and can’t wait for the evening to end.
What you’re aiming for in a conversation lesson is similar to what you’d be aiming for on a date – that you’re both having a good time, that both parties would be good with meeting up again, and soon!
IMPORTANT NOTE: I’ve written about ‘teaching’ conversation classes, less about taking them as a student, which I assume would be the case for most people reading this..
But teachers ‘teach’, it’s the nature of the beast. And having a good time on a date is not the same as ‘teaching’ or ‘being taught’, right?
So if the teacher insists on ‘teaching’, then you, the student, need to get things back on the right track, so as to prioritize what’s important, that’s to say, you getting used to INTERACTING, NATURALLY, WITH A NATIVE SPEAKER!
And the simplest way to do that is to ‘manage’, as Felice put it, the conversation yourself. You, student, be Oprah!
Treat your teacher as the chat-show guest. Show an interest in them, value them, cherish them, keep asking questions!
Until – and this will happen, I promise you – they will feel so loved up that, in fact, they can now spare some time to reciprocate (what they really should have been doing all along), and so start to ask you questions back.
At which point, SHARE. It’s how natural conversations happen. You talk, I talk, we take turns, we negotiate topics, we cooperate in having a good ‘date’ (or we don’t.)
Next lesson? Refer back: how’s your mum doing? Did you get the car fixed? What’s the weather like there? Basically, just like in real life.
And SHARE some more: my kids are coming back from England today, so I’ll need to cook. Bug’s got a cold, but he’s learnt to nod and shake his head. You probably saw on the meteo, it’s colder than usual for September, here in Bologna. What’s it like there?
If you want to speak Italian, and understand when others speak it to you, then priority no.1 is to INTERACT regularly.
And that’s a heck of a lot easier if you have some friendly soul that you know, who knows you, too, and for whom it’s not great sacrifice to chat for half an hour or so, once a week maybe.
I have to rush, as I have a Swedish conversation lesson at noon. Before then I’ll be going for a walk and listening to Swedish radio on my earbuds. Given that I only speak the language once a week, I find that listening beforehand helps my brain warm up and tune in.
Talking of which, last night Stefi went out to a boring meeting, leaving Bug and I to put ourselves to bed, after a suitable stretch of TV.
His current favourites are the Swedish animated characters, Babblarna. Yes, I know you’ve never heard of them.
And I know you’d don’t give a fig about learning Swedish. But listen to this link, all the way through if you’ve time, to see why Bug and I like it.
It’s an excellent example of how you don’t neeed to understand everything, but will always understand something, even in a language you know nothing of.
If listening to Swedish lullabies is too scary, just look. Watch out for whose eyes will start to close next. It’s fun!
Then, when you’re done with Babblarna, go find something to listen to in Italian, which should be easier now, right?
Or better still, find someone to interact with. Go find an Italian ‘friend’ (paying someone is the easiest way…)
A presto!
2025 Spring Sale This Week: Save 20% On Online Lessons
Students of Italian (but also French, Spanish and German) might like to know that the NativeSpeakerTeachers.com 2025 Spring Sale is running this week!
Use coupon code
2025-Spring-Sale-20%-Off
to save 20% on Italian, French, German and Spanish lessons, so conversation, grammar, help with pronunciation, whatever you need to progress with the language you’re learning!
All you have to do to discount the price of lesson credits by 20% is to copy and paste
2025-Spring-Sale-20%-Off
into the box in your shopping cart. Once pasted, press the ‘Apply coupon’ button and – this is important – SCROLL DOWN to check the cart TOTAL is reduced.
The prices of individual items don’t change, which can make you think that the coupon code hasn’t had any effect…
Have a go, just to see how it works:
- Select, for example, a pack of online lessons with a native speaker teacher. Press the ‘Add to cart’ button below the product image to, well, add it to your cart. Or click on the image to read more, then look for the black ‘Add to cart’ button on the product page.
- View the contents of your cart at any point by clicking on ‘Cart‘, or on the shopping basket icon at the top right-hand side.
- See your selection, ready to be bought? But at the full price… So, where’s that pesky coupon code? Ah! Here it is: 2025-Spring-Sale-20%-Off
- Control + C to copy it, Control + V to paste it into the box where it says ‘Apply coupon’ (on a Mac, use Command + C, Command + V, on a smartphone or tablet – I have no idea – ask a child…)
- Press the ‘Apply coupon’ button and scroll down to check the total has been discounted
- Magic! It worked. Now, were this a real purchase, rather than a practice run, you’d then press the ‘Proceed to checkout’ button and do the usual online shopping stuff.
- But as we’re just playing, have a go at removing your test purchase from the cart. There’s a little red X to the left of the product image (in the cart). Click it and whatever you no longer desire will be removed.
Beh, yes, I admit – it all sounds rather a palaver.
Actually, though, it’s much easier and faster to DO than to describe in writing, I promise.
So, for real now – the coupon code ( 2025-Spring-Sale-20%-Off ) will work on anything/everything you see on the home page of the online lessons store.
Offer Details
- This promotion ends at midnight on Sunday April 13th 2025, after which the coupon code will no longer be valid
- The next offer won’t be until July, so stock up now…
- You can use coupon code 2025-Spring-Sale-20%-Off as often as you wish until the night of Sunday April 13th 2025
- The coupon code ( 2025-Spring-Sale-20%-Off ) won’t work with other coupon codes – choose one!
What, then, should you consider buying?
The ten-pack of online Italian lessons, now £200 for ten thirty-minute sessions, is a steal once discounted by 20%.
Use the coupon code on that one and you’ll be paying just £16.00 a lesson, that’s £32.00 an hour. Go ask at a ‘proper’ language school how much an hour’s lesson would cost you (but beware, because at many places you pay for an hour but actually get just 45 minutes…)
Our regular online students wait for the offers (around Easter, during the first week of July, at the end of September, and at New Year) to stock up with enough lesson credits to get them through until the next promotion, several months later.
That way they can take one or more lessons each week while never paying the full price.
Furbo, huh?
Here’s that coupon code again:
2025-Spring-Sale-20%-Off
Have fun making your selections: Online Italian/French/Spanish/German lessons
I am an American and have been getting your newsletter for several months. I’ve also ordered a few easy readers to practice with. Learning Italian is something I have wanted to do for a long time. My grandparents were born in Italy, and my father grew up speaking Italian, but he didn’t speak it to us as we were growing up. I’m 61 now and retired from teaching elementary school, and although I want to learn Italian, I’m wondering if my brain is too old! I minored in French in college (don’t ask why!:), and that causes a lot of confusion as I’m trying to learn Italian.
I’ve been taking weekly private online lessons (not through you) since Sept, and I really like my instructor who lives in Rome. The textbook she uses is The New Italian Project, and it’s grammar and vocabulary. From the very beginning I have felt that the textbook wasn’t appropriate for someone starting at level A with basically no knowledge of the language. It’s not detailed enough in its explanations, it assumes you know things you don’t, and everything is in Italian. I spend hours in between lessons teaching myself the concepts, looking up things, etc.
I can understand as I read basic sentences, and I have learned basic vocabulary. I also understand for the most part when my teacher is talking to me. The lessons are 1.5 hours so I get a lot of practice listening 🙂
But when I have to talk in Italian, I literally panic! My mind goes blank, and I can’t say anything. I don’t live where there is anyone who speaks Italian so I get no practice with that in between lessons. I have been doing the Duo Lingo app since Sept as well, but I’m not sure that’s helping me speak any better.
I read your newsletter a week or so ago where you talked about grammar being like macro economics and conversation being like micro economics. It made a lot of sense to me. I’m thinking I should take a break from this grammar/vocab and focus on speaking. But I’m so worried that I’ll pay for classes and not be able to speak a word because I’ll panic. I’m a visual learner (more than auditory) so it’s difficult for me to learn words just by hearing them.
So finally my question…how patient are your teachers with people like me who are starting at the very beginning and are nervous to say anything? How do your teachers help students like me feel more confident? Or am I just too old to do this? 🤣
Thank you for any advice you can give me. I truly appreciate it.
Ciao Diana,
Thanks for posting this. You emailed me, but I explained that others would likely have the same problems and questions so I would prefer to reply to you publicly, which I am now doing.
Given that you specifically ask about taking lessons with ‘our’ teachers (nativespeakerteachers.com is separate company, but still us…) I’ll reply to that part first. You write:
“So finally my question…how patient are your teachers with people like me who are starting at the very beginning and are nervous to say anything? How do your teachers help students like me feel more confident? Or am I just too old to do this? “
Not too old, no. Most of our clients and readers are around your age, many are older. I know of no convincing research that shows older people being less able to learn a foreign language, and personal experience suggests that we oldies have more time, more money, and more life experience, so may get much further than flighty youngsters.
How do our teachers help students feel more confident? Well, it certainly won’t happen if the focus is on ‘traditional teaching’, of the sort you describe, with a course book, focus on grammar, and so on. If you want to build speaking skills, then the priority needs to be that, speaking, rather than anything else.
The trouble is that often students don’t know what they want or how to get it, or if they do, they fail to comunicate their needs to their teacher. Our teachers are no exception. None of them are telepathic, many of them are no better than average, I suppose. Some are just starting out, so probably weak.
It doesn’t sound like a recipe for confidence and success, does it? And yet, there’s no reason you shouldn’t have great fun, and start feeling confident and at ease quite quickly. The trick is to take things into your own hands, take responsibility for you own learning, so to speak.
I’ve written a lot about how (and why) to do that, so I’ll link to some of those articles below, but specifically about taking ‘conversation’ lessons with a view to practicing speaking and ONLY speaking, here are some tips:
1.) Buy just one lesson, or a few, and short ones, not 90 minutes long. We offer 30 minutes as the default, because that’s more than enough for most people (IF SPEAKING). Longer lessons mean teachers and students fill the time with grammar explanations, checking homework, and so on. Activities which are not speaking, and won’t build confidence speaking. Poi, if you don’t get an immediate feeling of progress, get a different teacher for your next lesson or lessons.
2.) Communicate your priority (practising SPEAKING) to your teacher in advance. If the lesson, when it happens, is not primarily speaking, reiterate your needs before the next one. If still not what you need to build confidence SPEAKING… get a different teacher for your next lesson or lessons. Stand up for yourself! The customer is always right!
3.) Spend the first part of every lesson on social chat. Simple stuff, as you would with a friend (see articles linked to below.) Then, if you and your teacher don’t have better ideas (it’s likely), choose a page of ‘conversation prompts’ from the club website and work though those: https://onlineitalianclub.com/free-materials-italian-conversation-lessons/ For instance this one, on likes and dislikes: https://onlineitalianclub.com/italian-conversation-lessons-mi-piace-e-non-mi-piace/. You’ll see the prompts are grouped approximately into elementary, intermediate, advanced. If you wish you can study them BEFORE your lesson. Then, during the lesson, take the lead, ask your teacher the questions, the first one being “Cosa fai nel tempo libero?” Insist that the teacher answer. Comment on their answer “Che bello!” etc. And ask another question. If the teacher is a half-way normal individual (many aren’t…) at some point they’ll start asking you back “E tu? Cosa fai nel tempo libero?” If you and your teacher can RESIST grammar explanations, a page of conversation prompts should be enough for a lesson or two at least. By the way, there are also audios with transcripts, for example this one on the same topic: https://onlineitalianclub.com/italian-native-speaker-conversations-mi-piace-e-non-mi-piace/
Do a half-dozen short conversation lessons, ideally with someone, a teacher or non-teacher, that you feel comfortable interacting with, and I promise you you’ll feel less terrified and more confident. For the first lesson, or the first couple, having ‘conversation prompts’ helps, especially if the teacher is weak or inexperienced. Later on, free-flowing chat should be possible. It just takes a bit of practice, to get the knack of it. Never forget to ask what they weather’s like over there, nor what your conversation partner did at the weekend, etc.
OK, so those links I mentioned:
“Blocked? A plumber won’t help. You need…” Stories of idiot teachers. What you’re up against. But forewarned is forearmed, right?”
https://onlineitalianclub.com/2025-spring-sale-blocked-a-plumber-wont-help-you-need/
“How to ‘manage’ an Italian conversation lesson?” Ideally your teacher should read this, but she won’t, they never do. So you read it instead, then you’ll know more about how things should, ideally, happen:
https://onlineitalianclub.com/2025-spring-sale-how-to-manage-an-italian-conversation-lesson/
N.b. Our online lessons business is not a ‘platform’. It’s more like an online language school (in fact, we also run a language school, in Bologna, Italy so we know of what we speak: https://madrelinguaitalian.com/ ) In a language school, and in our online lessons store, WE choose the teachers for our customers, so if the student isn’t happy WE have the responsibility of fixing that, it being entirely our fault. All you have to do is tell us what you want (I want to SPEAK!). Ideally, tell the teacher, clearly and repeatedly. Give it a reasonable try (a couple of lessons, at least), but if you’re not happy, get on to the teaching management staff and ask for help. That’s what they’re there for, after all.
Both in the school and online, we want happy, repeat clients, and will do whatever is possible to make that happen!
Hope that helps.
Thank you so much for your thoughtful and detailed response. I will definitely check out the information in the links you provided as well as commit to being a better advocate for myself regarding what I want/need during my lessons. I do know that one of my frustrations is being asked to answer questions or speak about something in Italian without some sort of practice first, so the idea of being able to use prompts or sentence frames during or even before the lesson makes sense to me. Thank you!
Maybe think about language less as being some sort of ‘performance’ and more as a ‘communication habit’.
Toddlers (I have one next to me as I type) and dogs communicate perfectly well, without prompts or conscious practice. They use the tools they have, that they know how to deploy, to get their message across, in real time, without forethought.
My suggestion was and is that you find opportunities to do the same. And that, once you begin, the anxiety will soon leave you.